On Dec 23rd, 2021, Mom started to not feel well. On Dec 24 she tested negative for Covid at Greater Health Wilmington. By Dec 26th she ended up going to Clinton Memorial Hospital. At that time she tested positive Covid.

They said she had Covid pneumonia and admitted her on December 29th, 2021. She stayed in the triage for few days because they had no beds. Then she was transferred to the Covid floor.

Mom was hearing impaired and vision impaired. Doctors would shout at her and always asked if she was that hard of hearing. Nurses said mom couldn’t hear and asked if her hearing aid had batteries. It did was working but mom still could not hear.

We bought a hearing magnifier to try help. It did not help and nothing was offered to help communication at the hospital. All she had was her phone. And couldn’t see to type clearly on it. She was also so weak could not hold phone but 5 mins a day. As a result, we had no communication with mom for 7 days straight.

We kept asking for to be with mom or transferred. They kept saying hospitals were over loaded, first come first serve. Moms oxygen had be a certain % before she could be discharged. They said the Covid isolation was to keep patients & families safe.

However when they wanted us to agree to hospice or the CPAP then it was ok for us to be there. Then they let us up on Covid floor, unmasked, no protection to ask mom about hospice or CPAP. Mom chose hospice because she did not want a feeding tube.

One time when I called, I spoke to a nurse named Randall. I asked how Mom was doing. Randall said she is not doing very good. She just lays there and doesn’t try to do anything. That’s when she said she thought it was time to call hospice.

I have messages from mom where she said they wont let her out of bed. They leave her there and don’t get her up. There was one nurse I remember when I was on messenger with my mom. Mom said her IV tape was coming off. I told her to ring the nurse to help fix it. The nurse came in and was mad. She held my moms arm down and ripped the tape off. She held my moms arm down so hard my mom was crying.

They would watch my mom with baby monitors. My mom would sit there and cry because she could not communicate with them. She no TV, no phone. One of mom’s doctors said mom was eating her blanket, wiping her tongue. We think it was from the taste of Covid or build up on in her mouth. They treated her like an animal.

She told that same doctor that us girls didn’t love her because we didn’t visit her. She didn’t realize that the hospital would not allow us in. They didn’t tell her she was in Covid solitary confinement. A few texts we received were hard to make out and read. We kept talking to the case manager and nurses. Telling them over and over again that we wanted to be with her. Mom told them she wanted to be in a different hospital but was told they were all full.

Hospital Protocol Covid Isolation and than the hospital went to lockdown no visitors. After mom passed away I called Clinton Memorial Hospital. I asked what the Covid rights on babies and their policy was 1 support person 16 and under. My mom was a person with disabilities and needed us there.

The medications they had my mom on were: Remdesivir, azithromycin, dexamethasone, Ativan, and others not sure name for pain. She was doped up slept a lot. We don’t know the entire list because they will not give us the medical records. At one point they told us mom had a UTI. Sepsis was on the death certificate but they never mentioned it to us. On the death certificate they say the sepsis was caused by Covid.

Mom died alone because of protocols. She didn’t have to die at all much less alone. We could been there had we been allowed to even stay with her in the last days. We were headed that way when she passed. Once she was on hospice we were suddenly allowed to go in during the day. Even though it was still the same place we were isolated from.

It was so traumatizing watching mom’s arms wave in the air trying to get her mask off. She was so weak her arm would fall back to the bed. She would moan in pain, and grunt a lot like every few minutes. My daughter and I would comfort her, hold her and tell her we were there. The oxygen was slowly being lowered at the request of us, not realizing the traumatizing damage it would do to her and us.

We had a preacher to come in and bless her. He kept calling her a a poor thing. Because she was moaning and asked about pain meds. They said she was on pain meds, give her more but she was doing that every time we were there.

More options should been discussed clearly with mom and her family. Patient Rights Negligence due to her Hearing / Vision Impaired, Covid Isolation. We should have been allowed to be with her on that Covid floor. They clearly were not concerned since they let us up on the Covid floor to talk to mom about hospice and the CPAP. Unmasked, no protection.

What we know now is that mom did not stand a chance at that time. She was weak and defenseless. she was so weak. We believe the remdesivir played a role in her death and well as the isolation protocol.