My Mom, Charlotte Ulmer was sent to Hardin County Medical Center on November 10th 2021 by her PCP to receive the Monoclonal Antibodies Infusion. When she got there the hospital Staff, said she can not get it due to her O2 being 79. Without informing her of what they was doing, they took her to the ED for O2 treatment. They gave her 1000mg Rocephin and that was the only dose of antibiotic received during her stay at Hardin and started labs.

While they was doing that, they had my dad sign all the paperwork and told him they was admitting her. Mind you, my moms Alert Status was charted, “ALERT X4” meaning she was alert enough to sign her own papers and my dad had major brain fog because he also had Covid as bad as my mom. How was she that alert with O2 at 79 also? When my dad called me and let me know what was going on, I immediately messaged my mom. She didn’t even know they was admitting her.

She also informed me, they told her before they received any results of any test that they didn’t want to scare her but Covid was winning. She was admitted on Nov 10th and the last day we received a text from her was the 11th. After that Everyone was blowing her phone up with text messages with no response but according to medical records she was alert x3 and x4 till the 13th. I called the nurse since mom wasn’t responding and she said mom was with it, but if that was the case she would have responded to someone. Not one person ever called my dad me, or siblings on any Status Changes! Apparently, according to her Medical Records she had several.

My sister called every day sometimes twice to get updates and she also got different info, nothing was ever the same. The day of the 14th I was able to actually hold my head up some, so I had a friend take me to Hardin County Medical Center to talk to the Physician that was staffed. Needless to say that didn’t go very well. The Physician on staff REFUSED to give mom Ivermectin, any Antibiotics, VITAMIN C, D, and Zinc upon request. I asked to see her to make sure she was okay and of course they refused. So, I told them I was calling the law to do a wellness check. He said there was no reason for that. Then I said I want to have her transferred to Jackson Madison.

At 1st he was reluctant and said no one will probably take her, because of the type of transfer she would be considered. He finally said he would check to see if anyone would take her. In the mean time I’m still trying to get back there to check on her. I asked the Nurse if she could get me a Patient Advocate, Social Worker, or Ombudsman. She said no one like that is available on the weekends. I said well I need to talk to someone that will advocate for my mom. The nurse said hang on. They called one of their ED Nurses. This nurse and me went to the Chapel and spoke. She went to check on my mom for me and came back to let me know. About that time, my moms nurse came in to let me know that got mom a transfer to Jackson and that I can go back to my mom now?